This policy explains how {NAME}, operated by {LEGAL}, {ADDRESS}, collects and uses personal data when you use this website, contact us or buy our services.
What we collect
- Details you give us in forms, chat, WhatsApp, email or calls: name, email address, phone/WhatsApp number, company and your message.
- Booking and payment details for services you buy (payments are processed by our payment provider; we do not store full card numbers).
- Technical data: pages visited, device and browser, approximate location and how you reached the site (for example an advert or search), collected through cookies and similar tools.
Why we use it
- To reply to you, prepare proposals and deliver the services you buy (contract).
- To send invoices, reminders and service messages (contract and legal obligations).
- To measure and improve our website and advertising (legitimate interest; consent where required).
- To send occasional tips and offers by email or WhatsApp — only if you opted in. Every marketing email has a one-click unsubscribe link.
Who we share it with
Only with providers who help us run our business — for example website hosting, email delivery, payment processing, analytics and advertising platforms — and only as needed. We do not sell your personal data.
How long we keep it
Enquiries we could not convert are kept for up to 24 months. Client and invoice records are kept as long as UAE law requires.
Your choices
You can ask us to see, correct or delete your personal data, or to stop marketing messages, at any time: {EMAIL}.
Cookies
We use necessary cookies to run the site and, where enabled, analytics and advertising cookies to measure visits and adverts. You can block or delete cookies in your browser settings.
Contact
{NAME} · {ADDRESS} · {EMAIL} · {PHONE}
Spam and bot protection (Cloudflare Turnstile)
To keep our booking, contact and chat forms free of spam and automated abuse, our website uses Cloudflare Turnstile, a security service provided by Cloudflare, Inc. It runs invisibly in the background — you will not see a puzzle or checkbox. To tell people and bots apart, Turnstile processes limited technical information from your browser and device (such as your IP address and browser characteristics). Cloudflare uses this information only to provide and improve the security check, as described in the Cloudflare Turnstile Privacy Addendum and its own Privacy Policy.