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Questions & answers

About our marketing, websites, booking systems, CRM and how we work.

What does Blue Coast Digital do?

Marketing and development: websites, booking systems, CRMs and business software, plus Google, Meta and TikTok ads, SEO, social media, influencer marketing, branding and video.

Can you build a booking website for my tours or rentals?

Yes — online booking with per-person, per-hour or per-day pricing, card payments, QR tickets, customer accounts and an agent portal. No commission per booking.

Do I own my website and data?

Yes. Your data and content can always be exported.

Is the proposal really free?

Yes. Send a short form or a WhatsApp and we reply with a written proposal — no obligation.

How long is a contract?

You choose the term when you sign; the price and renewal date are written in your contract.

How do I pay?

Online by card through Ziina, or by bank transfer against an invoice.

How quickly does Google Ads bring traffic?

Search campaigns usually start bringing traffic and first leads within 1–3 days of going live. Steady, well-priced enquiries come as we optimise in the following weeks.

What is the minimum ad budget?

You can start from about USD 500 (around AED 1,840) a month in ad spend, paid directly to Google. We scale the budget as results come in.

What if I do not have a landing page?

We plan or build a landing page that matches the ad, so paid clicks have one clear next step: call, WhatsApp or form.

How fast can Meta Ads bring results?

Most campaigns show traffic, engagement or first leads within 48–72 hours of launch.

Do I need my own creatives?

No. We create and test images, carousels and Reels built around your offer.

What is the minimum monthly ad spend?

Most clients start with USD 500–1,000 (about AED 1,840–3,670) a month, paid to Meta.

How long does SEO take to work?

Most clients see measurable improvement in traffic, rankings and engagement within 3–6 months, depending on competition and the current state of the website.

How much does SEO cost per month?

SEO plans typically range from USD 800 to 2,000 a month (about AED 2,938–7,345), depending on goals and competition.

Do I need an existing website?

No. We optimise new websites and improve existing ones, including technical audits and content.

How long does a website take?

Most custom builds are finished in 2–4 weeks, depending on size and how fast feedback comes back.

WordPress or custom code?

Both. We recommend what fits: WordPress, Shopify, Webflow or a custom build.

Will my site work on mobile?

Yes. Every site is responsive and tested on phones, tablets and desktops.

How do you make sure influencers have real followers?

We audit audience authenticity, engagement rates and follower growth before a creator is shortlisted, and work only with vetted creators.

How much should my first campaign cost?

We recommend starting with at least AED 5,000–10,000 to see a real impact in the Dubai market.

How quickly will I see results?

Awareness is instant once content goes live; leads and sales usually show within 48–72 hours of a post.

How soon do TikTok Ads start working?

Engagement and traffic usually start within 2–3 days of the campaign going live.

Do I need to provide videos?

No. We script and produce TikTok-style videos that fit your brand and goal.

What is the minimum ad budget?

Most brands start with about USD 500 (around AED 1,840) a month in ad spend.

Who do you market property for?

Developers, agencies, brokers and private sellers in Dubai, targeting local and international buyers.

How fast do you respond to new leads?

Automated WhatsApp, email and call workflows reach new leads in under 90 seconds.

Which buyer markets can you target?

The UAE, Qatar, Kuwait, Oman, Saudi Arabia, Pakistan, Russia, the UK, China, Egypt, Canada, Nigeria and more.

How long does a shoot take?

Commercial shoots take 1–3 days; weddings and events run from a few hours to full days.

Is editing included?

Yes. Every shoot includes professional editing, colour grading and delivery in the right formats.

Can you film drone shots?

Yes. Our certified drone operators capture aerial footage for real estate, events and promotions.

Which platforms do you manage?

Instagram, TikTok, Facebook and LinkedIn — we recommend the ones your customers actually use.

Who creates the content?

Our designers, editors and video team, using your photos or new shoots we plan with you.

Do I approve posts first?

Yes. You see the calendar and the posts before anything goes live.

How many logo concepts do I get?

You see several directions first, then we refine the one you choose. The exact number is set in your proposal.

Do I own the files?

Yes, you receive the final files for web and print.

Can you redesign an existing brand?

Yes — we can refresh your current identity or start from scratch.

Do I need a big list to start?

No. We add sign-up forms and popups so the list grows from your website and ads.

Can messages go out automatically?

Yes — welcome, follow-up, abandoned-booking and review emails run on their own once set.

Is WhatsApp marketing allowed?

We use the official WhatsApp Business route and only message people who contacted you or opted in.

Shopify or WooCommerce?

Shopify is quickest to run; WooCommerce gives more control. We recommend one after the strategy call.

Can customers pay online?

Yes — card payments and other gateways supported by your platform.

Will it work on mobile?

Yes. Most buyers shop on phones, so we design mobile first.

Can guests pay online?

Yes — card payments with full payment or a deposit and balance, plus cash and bank transfer recorded in the same system.

Do guests get a ticket?

Yes, a PDF ticket with a QR code that your team scans at check-in.

Can travel agents book with us?

Yes. Agents get their own accounts, rates and booking portal.

Can each yacht have its own minimum hours?

Pricing is set per listing; tell us your rules and we set them up for your fleet.

Can customers pay a deposit online?

Yes — deposit online, balance later, with automatic reminders.

Can I add extras like catering or decorations?

Yes, as add-ons customers pick while booking.

Do I need to buy a separate CRM like HubSpot?

No. The CRM is our own platform, set up for your business and linked to your website, ads and WhatsApp.

How long does the CRM setup take?

Setup and onboarding usually take under 7 days, including your pipeline, automations and team training.

Can WhatsApp messages go into the CRM?

Yes, the WhatsApp inbox is linked to each lead and customer.

Is this off-the-shelf or custom?

Ready-made modules for common needs, plus custom modules for the rest.

Can it handle VAT?

Yes, the finance module records VAT and produces reports.

Can we move our old data?

Yes, data migration is planned as part of the project.

Can you move my current website?

Yes, after a fresh backup, and only with your go-ahead before anything goes live.

Are backups included?

Yes, regular backups kept off the server.

What if my site goes down?

Uptime monitoring alerts our team and we work on it straight away.

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